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Frequently Asked Questions


We understand that you may have some questions about our company, services, and Caregivers. Having multiple questions is important when deciding on a home care agency for your loved one. Here are some of the most common questions we receive from families who are exploring the world of senior home care services:

How quickly can you have a caregiver to my residence?

At times, the need for a Caregiver may be unexpected and urgent. Our 2 Hour Rapid Response Guarantee ensures that a member of our team will meet you in person within two hours of your initial request, and a qualified Caregiver will be at your home within three hours, or we will provide one free day of service.

What is the minimun amount of hours of service per day?

A majority of the in home care companies have a minimum hourly service requirement of 3 to 4 hours per day. 24Hr HomeCare has no hourly minimum for services. We can provide assistance for as little as 30 minutes per day.

How do you supervise your Caregivers?

24Hr HomeCare uses an advanced Real Time Caregiver Monitoring System that requires our Caregivers to clock in and out through the telephone; thus allowing us to effectively track hours and confirm attendance in real time. To ensure utmost client satisfaction, our system will immediately notify us if a Caregiver has not clocked in or out as scheduled. In addition, 24Hr HomeCare conducts routine nurse supervisory visits and random management quality assurance check-ins so our clients receive the best possible in home care.

What are some of things you do for my community?

24Hr HomeCare understands the importance of giving back to the community we work and live in. That is why we are committed to making a positive impact by holding charity events, donating, and volunteering. Some of our efforts include contributions of proceeds to a charity of your choice, hosting community events, and community philanthropy. Click here to read more about our community involvement.

How do I get started with 24Hr HomeCare?

Call today for a free in-home consultation: (800) 522-1516. A 24Hr HomeCare representative is available 24 hours a day, 7 days a week, 365 days a year.



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What They Say


The Most Trusted Caregivers

The success of our clients and company is entirely dependent on the quality of our Caregivers. We make certain to find and provide our senior clients with the industry’s best caretakers so that have a positive in-home care experience. We submit all of our Caregivers through nation-wide background checks, assessment tests, and verify multiple references. All of our Caregivers are required to be compassionate, reliable, experienced, and above all else, TRUSTWORTHY. We understand that you are entrusting your loved one’s home and well-being with our company, things we take more than just seriously.

24Hr HomeCare is committed to improving the lives of our senior clients. By assisting seniors with their daily living activities, we are able to keep them at home where they are comfortable and allow them to thrive during this chapter of their lives. Not only do we strive to exceed customer satisfaction, we strive to exceed employee satisfaction. We want all of our Caregivers to be proud and happy to work for 24Hr HomeCare so that they will provide the best senior home care possible!

Find Nearest Office

(800) 522-1516

Reach out to your local 24Hr HomeCare representative to receive a free in-home consultation today!

So that you and your loved one can experience the 24Hr HomeCare difference!