Discover how 24 Home Care is delivering S.A.F.E.R. care during the COVID-19 pandemic

Click to learn more

How to Help Your Client Maintain Their Privacy

How to Help Your Client Maintain Their Privacy

As a caregiver, you may need to assist your client in performing daily activities that require you to be there when they use the restroom, change or bathe. At first, this may seem like an invasion of privacy for both parties, as they are likely not used to a stranger helping them when they are the most vulnerable. As a caregiver, it is essential to make sure that your client is happy, feels respected and is content with their levels of privacy. We put together a list of tips to help you allow your client to maintain their privacy during care.

  • Know that they are trusting you with their body, their private information and their home. When you come into an aging individual’s life as a caregiver, they may feel as though they are losing all privacy having a stranger in their personal space. You have access to their medical information, details about their life and being a part of daily activities that be intimate. Being cognizant of the situation and reminding yourself of the reality of your relationship will allow you to be more aware and not step over the line.
  • Remember that your client’s private life should not be discussed outside of work. Anything that you discuss with your client, do with your client or see while you are giving them care, should be kept to yourself. If you feel that your client may be at risk or you need to speak with a medical professional about their health, please seek professional assistance immediately. You should only express concern or share details if the client is in danger and they may need medical or professional services.
  • Concealment is key. If you are helping your client to the restroom and they can use it on their own, ask them if they would like you to help them on the toilet and then leave while they use it. By stepping out of the room, you give them the privacy to be alone and feel comfortable while using the restroom. If you must stay in the room, ask them if they prefer a towel over their lap, to avoid them feeling exposed and uncomfortable. If your client needs assistance getting dressed, it may be preferable for you to direct your attention elsewhere, looking down while helping them or looking away while they change.

We hope that these tips will help you feel more comfortable while giving care to your client and will allow them to feel calm as well. We know that privacy is of the utmost importance to people and we encourage you to find ways to preserve their privacy and pride.

24 Hour Home Care IS THE LEADER


Watch How We Have Impacted Lives for 10 Years

Client Reviews

24 Hour Home Care review summary

Reviewer: Patricia
Patricia 2020-09-18 via Google
I like working for 24hr home care because they allow me to have a flexible schedule and I can take advantage of how far away from home I'd like to travel for work.
Reviewer: Liliana D
Liliana D 2020-09-18 via Google
Improving getting better and better really listen to our voice send us a recognition letter congratulating us as frontline workers, send us a little gift for our performance, send us an gift certificate from amazon for school supplies pack of $30 dollars for our children looking forward for more improvements feels good to be recognize as a great frontline worker helps us get more motivated afterall thats going on. Ive never got anything or a congratulations from them ever its the first time in the 3 years ive work with them and today they call me to say happy bday i feel special. Thank you 24hr homecare
Reviewer: Tatyana
Tatyana 2020-09-18 via Google
Pros: It’s nice working here. With this agency, you have a very flexible schedule. There are a lot of 4-5 hour shifts, although they do offer overnight shifts as well from 8 hours, maybe 12. You can qualify for employee benefits after 1 year of working here. They have “emergency rate” wages as well, these are last minute shifts that can raise from $1-5 an hour; if they hired you at $14hr and they give you an (e-rate) emergency rate then it’ll probably be from $15, $16, $17+ depending on the case. Traveling is required and they did have a virtual interview with me. They have employees working 24 hours if you decide to call them. They use the CC-Go app to clock in and clock out. They also give you a link to a corporate perks website that will give you discounts on phones, plane tickets, hotels ect. Cons: Communication with the office/managers can be difficult at times because when you call, anyone/random person can answer. My personal recommendation as a company request for employee(s): Sending each caregiver a “care package” in a ziplock bag with gloves, masks, hand sanitizer, ect. in case a facility or client doesn’t have the supplies needed. Having these “care packages” would help the company prevent any further sicknesses when dealing with urination and bowel movements if anything were to happen.
Reviewer: Samantha
Samantha 2020-09-13 via Google
Highly recommend!
Reviewer: Samantha
Samantha 2020-09-13 via Google
Great, award-winning company!
Reviewer: Samantha
Samantha 2020-09-13 via Google
Great company! Highly recommend.
Reviewer: CAROL
CAROL 2020-08-01 via Google
Reviewer: Laura
Laura 2020-06-12 via Google
Our care givers are loving, friendly and devoted. They are family! Thank you for being here for us.
Reviewer: Richard
Richard 2020-06-09 via Google
Our Care-giver Mudrakat is a blessing for us, with a big heart, and a very professional approach and skills - she will go far...
Reviewer: Raul
Raul 2020-05-28 via Google
Great place to work for!

The Most Trusted Caregivers

The success of our clients and company is entirely dependent on the quality of our caregivers. We make certain to find and provide our senior clients with the industry's best caretakers so that they have a positive in-home care experience. We submit all of our caregivers through nationwide background checks, assessment tests, and verify multiple references. All of our caregivers are required to be compassionate, reliable, experienced, and above all else, TRUSTWORTHY. We understand that you are entrusting your loved one's home and well-being with our company, and we take that very seriously.

24 Hour Home Care® is committed to improving the lives of our senior clients. By assisting seniors with their daily living activities, we are able to keep them at home where they are comfortable and allow them to thrive during this chapter of their lives. Not only do we strive to exceed customer satisfaction, but we strive to exceed employee satisfaction. We want all of our caregivers to be proud and happy to work for 24 Hour Home Care® so that they will provide the best senior home care possible!


Reach out to your local 24 Hour Home Care® representative to receive a free in-home consultation today!

So that you and your loved one can experience the 24 Hour Home Care® difference!