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How Caregivers Can Connect with the Adult Child

How Caregivers Can Connect with the Adult Child

As a caregiver, it can sometimes be tough to figure out the family dynamic of the household that you are working in. The adult child likely has something to do with your client’s care, and they may even be the decision maker in most situations. While you want to please your client, it is important that you also connect with the adult child that is imperative in your client’s care. It can be challenging to connect with them, especially if they are not physically able to meet with you. Take a look below to see how you can make sure that you have a healthy relationship with your client’s adult children.

  • Introduce yourself first and foremost. If the adult child is present at the time of the interview, it is important that you make sure you leave a lasting and positive first impression with them. They are likely to be one of the closest people to the potential client, and it is so important that you treat them with respect.
  • Communication is key! If the adult child is very involved in their parent’s care, make sure that you have their contact information in the event that you need to get in contact with them. You should avoid calling them often for small things, especially if it is just to vent about their parents. Communicate with them openly and honestly when it is necessary. For example, if your client seems to be getting agitated when you recommend going for a walk and they are becoming increasingly aggressive, make sure that you follow protocol by reaching out to 24 Hour Home Care and give the adult child a heads up. This allows the point of contact, or the child, to know what is going on with their parent and they can even try to mitigate the situation for you.
  • Make sure you are not overstepping your boundaries with your client. The adult child is likely protective of their parent and allowing a relatively new person into your parent’s home to take care of them is a very foreign subject for a lot of people. While they may know your intentions are pure, it is important that you respect their boundaries. Know that they are doing what is best for their parent and if they are the clients point of contact, they deserve to be kept in the loop always. Make sure you respect that they are involved and do not overstep by going over their head and directly to the client.
  • If your client is asking to go against the point of contact & adult child’s wishes, contact them immediately. Sure, your client may feel better if they do not take that 15 minute walk the doctor suggested, but if they are telling you that it is no long necessary, make sure you follow up with a call to the child. This avoids you getting into an issue with them in the future going against care protocol and their wishes.

We know that it can be challenging to deal with a family dynamic that is not your own. While it can be uncomfortable at first, we hope that these tips will help you maintain a healthy and happy relationship with your client’s adult children.

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Client Reviews

24 Hour Home Care review summary

Reviewer: Patricia
Patricia 2020-09-18 via Google
I like working for 24hr home care because they allow me to have a flexible schedule and I can take advantage of how far away from home I'd like to travel for work.
Reviewer: Liliana D
Liliana D 2020-09-18 via Google
Improving getting better and better really listen to our voice send us a recognition letter congratulating us as frontline workers, send us a little gift for our performance, send us an gift certificate from amazon for school supplies pack of $30 dollars for our children looking forward for more improvements feels good to be recognize as a great frontline worker helps us get more motivated afterall thats going on. Ive never got anything or a congratulations from them ever its the first time in the 3 years ive work with them and today they call me to say happy bday i feel special. Thank you 24hr homecare
Reviewer: Tatyana
Tatyana 2020-09-18 via Google
Pros: It’s nice working here. With this agency, you have a very flexible schedule. There are a lot of 4-5 hour shifts, although they do offer overnight shifts as well from 8 hours, maybe 12. You can qualify for employee benefits after 1 year of working here. They have “emergency rate” wages as well, these are last minute shifts that can raise from $1-5 an hour; if they hired you at $14hr and they give you an (e-rate) emergency rate then it’ll probably be from $15, $16, $17+ depending on the case. Traveling is required and they did have a virtual interview with me. They have employees working 24 hours if you decide to call them. They use the CC-Go app to clock in and clock out. They also give you a link to a corporate perks website that will give you discounts on phones, plane tickets, hotels ect. Cons: Communication with the office/managers can be difficult at times because when you call, anyone/random person can answer. My personal recommendation as a company request for employee(s): Sending each caregiver a “care package” in a ziplock bag with gloves, masks, hand sanitizer, ect. in case a facility or client doesn’t have the supplies needed. Having these “care packages” would help the company prevent any further sicknesses when dealing with urination and bowel movements if anything were to happen.
Reviewer: Samantha
Samantha 2020-09-13 via Google
Highly recommend!
Reviewer: Samantha
Samantha 2020-09-13 via Google
Great, award-winning company!
Reviewer: Samantha
Samantha 2020-09-13 via Google
Great company! Highly recommend.
Reviewer: CAROL
CAROL 2020-08-01 via Google
Reviewer: Laura
Laura 2020-06-12 via Google
Our care givers are loving, friendly and devoted. They are family! Thank you for being here for us.
Reviewer: Richard
Richard 2020-06-09 via Google
Our Care-giver Mudrakat is a blessing for us, with a big heart, and a very professional approach and skills - she will go far...
Reviewer: Raul
Raul 2020-05-28 via Google
Great place to work for!

The Most Trusted Caregivers

The success of our clients and company is entirely dependent on the quality of our caregivers. We make certain to find and provide our senior clients with the industry's best caretakers so that they have a positive in-home care experience. We submit all of our caregivers through nationwide background checks, assessment tests, and verify multiple references. All of our caregivers are required to be compassionate, reliable, experienced, and above all else, TRUSTWORTHY. We understand that you are entrusting your loved one's home and well-being with our company, and we take that very seriously.

24 Hour Home Care® is committed to improving the lives of our senior clients. By assisting seniors with their daily living activities, we are able to keep them at home where they are comfortable and allow them to thrive during this chapter of their lives. Not only do we strive to exceed customer satisfaction, but we strive to exceed employee satisfaction. We want all of our caregivers to be proud and happy to work for 24 Hour Home Care® so that they will provide the best senior home care possible!


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