Throughout our 10-plus year history, we have abided by stringent safety guidelines and invested in ongoing training to ensure exceptional and safe in-home care. Our clients open up their home to us, and we don’t take that lightly.
From the onset of the Coronavirus (COVID-19) crisis, 24 Hour Home Care has been at the forefront of response, adjusting our protocols to ensure safe, ongoing in-home care. Our work enables clients to comply with the CDC’s recommendation to stay home as much as possible. Our process and standards follow all CDC guidelines and reflect ongoing consultative advice from an accredited infectious disease doctor and other industry-leading health resources. Here’s how we keep our clients and caregivers S.A.F.E.R. at home, 24/7.
upporting those directly impacted by COVID-19.
At-home care helps protect seniors, other at-risk populations, and patients recovering from COVID-19 by allowing them to stay home as much as possible. Our work helps to reduce the risk of COVID-19 transmission and protect our most vulnerable.
lways available and creating connections
We treat clients like family. We are always available to them and their loved ones, and we prioritize ongoing communication to keep families connected and informed. 24 Hour Home Care’s 24/7 customer service will help put your mind at ease. We also offer contact-free virtual consultation with team members so you can learn about our at-home care services, from the safety of your home.
ocused on protecting our clients and caregivers.
24 Hour Home Care provides personal protective equipment (PPE) to all caregivers and requires them to wear facemasks inside clients’ homes at all times. We certify that caregivers are non-sympathetic of COVID-19 via mobile app or telephony system at the start of each day.
We also conduct ongoing COVID-19 safety training for caregivers and staff on hand washing, proper use of PPE, and other best practices.
nsuring we are up-to-date on protocols and regulations.
We have established an industry-leading response protocol drafted with support from Home Care Association of America, Littler, local health systems, a prominent infectious disease physician, and an on-staff control lead expert. We continually review and update our protocol to reflect CDC recommendations, as well as the needs of our clients and caregivers.
esponding to the evolving needs of our communities.
You can’t go it alone. Our growing list of partners include local hospital networks, GrubHub, RideWith24 and Heal. These services help provide our communities with on-demand contact-free delivery, rides home from hospitals, and telehealth care.
The success of our clients and company is entirely dependent on the quality of our Caregivers. We make certain to find and provide our senior clients with the industry’s best caretakers so that have a positive in-home care experience. We submit all of our Caregivers through nation-wide background checks, assessment tests, and verify multiple references. All of our Caregivers are required to be compassionate, reliable, experienced, and above all else, TRUSTWORTHY. We understand that you are entrusting your loved one’s home and well-being with our company, things we take more than just seriously.
24 Hour Home Care® is committed to improving the lives of our senior clients. By assisting seniors with their daily living activities, we are able to keep them at home where they are comfortable and allow them to thrive during this chapter of their lives. Not only do we strive to exceed customer satisfaction, we strive to exceed employee satisfaction. We want all of our Caregivers to be proud and happy to work for 24 Hour Home Care® so that they will provide the best senior home care possible!LEARN MORE ABOUT TRUSTED CAREGIVERS
So that you and your loved one can experience the 24 Hour Home Care® difference!