Discover how 24 Home Care is delivering S.A.F.E.R. care during the COVID-19 pandemic

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How 24 Hour Home Care Delivers S.A.F.E.R. Care During the COVID-19 Pandemic

Senior In-Home Care and Caregiver ServicesThe nursing care professionals assisting our homebound clients are conscious of the importance of quality care. Throughout our 10-plus year history, we’ve abided by stringent safety guidelines and invested in ongoing training to ensure exceptional and safe in-home care. Our clients open up their home to us, and we don’t take that lightly.

From the onset of the coronavirus (COVID-19) crisis, 24 Hour Home Care has been at the forefront of the response, and we’ve adjusted our protocols to minimize contamination and ensure safe, ongoing in-home care. Our home care assistance caregivers are vigilant in protecting themselves against contracting the virus and transmitting the disease to others. Our work enables clients to comply with the CDC’s recommendation to stay home as much as possible. Our process and standards follow all CDC guidelines and reflect ongoing consultative advice from an accredited infectious disease doctor and other industry-leading health resources. Here’s how we keep our clients and caregivers S.A.F.E.R. at home, 24/7.

S.A.F.E.R. Care During the COVID-19 Pandemic

Safety Training

  • Using appropriate handwashing techniques
  • Proper use of personal protective equipment
  • Ongoing client and caregiver education on COVID-19
  • Established respiratory program for caregivers when using personal protective equipment (PPE)

Safety Equipment

  • Providing thermometers, face masks, and gloves to caregivers
  • Requiring caregivers to wear face masks
  • Providing PPE in home

Safety Procedures

  • Certifying that caregivers aren’t symptomatic
  • Requiring regular temperature checks
  • Contact-free virtual consultations
  • Full comprehensive health care coverage for caregivers

Supporting those directly impacted by COVID-19.

At-home care helps protect seniors, other at-risk populations, and patients recovering from COVID-19 by allowing them to stay home as much as possible. This helps to minimize the risk to seniors and at-risk patients. Our work helps to reduce the risk of COVID-19 transmission and protect our most vulnerable.

Slways available and creating connections.

We treat clients like family. We are always available to them and their loved ones, and we prioritize ongoing communication to keep families connected and informed. 24 Hour Home Care’s 24/7 customer service will keep you updated on your loved one’s health status and help put your mind at ease throughout the recovery of a parent or relative. We also offer contact-free virtual consultation with team members so you can learn about our at-home care services from the safety of your home.

Socused on protecting our clients and caregivers.

24 Hour Home Care provides personal protective equipment (PPE) to all caregivers and requires them to wear face masks inside clients’ homes at all times. We certify that caregivers are non-symptomatic of COVID-19 via mobile app or telephony system at the start of each day.

We also conduct ongoing COVID-19 safety training for caregivers and staff on handwashing, proper use of PPE, and other best practices.

Snsuring we are up to date on protocols and regulations.

We have established an industry-leading response protocol drafted with the support of the Home Care Association of America, Littler, local health systems, a prominent infectious disease physician, and an on-staff control lead expert. We ensure that our response protocol is based on the latest prevention information. We continually review and update our protocol to reflect CDC recommendations for minimizing exposure to the coronavirus and passing it on to others, as well as the needs of our clients and caregivers.

Sesponding to the evolving needs of our communities.

You can’t go it alone. Our growing list of partners includes local hospital networks, GrubHub, RideWith24, and Heal. These services help provide our communities with on-demand contact-free delivery, rides home from hospitals, and telehealth care.

24 Hour Home Care IS THE LEADER


Watch How We Have Impacted Lives for 10 Years

Client Reviews

24 Hour Home Care review summary

Reviewer: Patricia
Patricia 2020-09-18 via Google
I like working for 24hr home care because they allow me to have a flexible schedule and I can take advantage of how far away from home I'd like to travel for work.
Reviewer: Liliana D
Liliana D 2020-09-18 via Google
Improving getting better and better really listen to our voice send us a recognition letter congratulating us as frontline workers, send us a little gift for our performance, send us an gift certificate from amazon for school supplies pack of $30 dollars for our children looking forward for more improvements feels good to be recognize as a great frontline worker helps us get more motivated afterall thats going on. Ive never got anything or a congratulations from them ever its the first time in the 3 years ive work with them and today they call me to say happy bday i feel special. Thank you 24hr homecare
Reviewer: Tatyana
Tatyana 2020-09-18 via Google
Pros: It’s nice working here. With this agency, you have a very flexible schedule. There are a lot of 4-5 hour shifts, although they do offer overnight shifts as well from 8 hours, maybe 12. You can qualify for employee benefits after 1 year of working here. They have “emergency rate” wages as well, these are last minute shifts that can raise from $1-5 an hour; if they hired you at $14hr and they give you an (e-rate) emergency rate then it’ll probably be from $15, $16, $17+ depending on the case. Traveling is required and they did have a virtual interview with me. They have employees working 24 hours if you decide to call them. They use the CC-Go app to clock in and clock out. They also give you a link to a corporate perks website that will give you discounts on phones, plane tickets, hotels ect. Cons: Communication with the office/managers can be difficult at times because when you call, anyone/random person can answer. My personal recommendation as a company request for employee(s): Sending each caregiver a “care package” in a ziplock bag with gloves, masks, hand sanitizer, ect. in case a facility or client doesn’t have the supplies needed. Having these “care packages” would help the company prevent any further sicknesses when dealing with urination and bowel movements if anything were to happen.
Reviewer: Samantha
Samantha 2020-09-13 via Google
Highly recommend!
Reviewer: Samantha
Samantha 2020-09-13 via Google
Great, award-winning company!
Reviewer: Samantha
Samantha 2020-09-13 via Google
Great company! Highly recommend.
Reviewer: CAROL
CAROL 2020-08-01 via Google
Reviewer: Laura
Laura 2020-06-12 via Google
Our care givers are loving, friendly and devoted. They are family! Thank you for being here for us.
Reviewer: Richard
Richard 2020-06-09 via Google
Our Care-giver Mudrakat is a blessing for us, with a big heart, and a very professional approach and skills - she will go far...
Reviewer: Raul
Raul 2020-05-28 via Google
Great place to work for!

The Most Trusted Caregivers

The success of our clients and company is entirely dependent on the quality of our caregivers. We make certain to find and provide our senior clients with the industry's best caretakers so that they have a positive in-home care experience. We submit all of our caregivers through nationwide background checks, assessment tests, and verify multiple references. All of our caregivers are required to be compassionate, reliable, experienced, and above all else, TRUSTWORTHY. We understand that you are entrusting your loved one's home and well-being with our company, and we take that very seriously.

24 Hour Home Care® is committed to improving the lives of our senior clients. By assisting seniors with their daily living activities, we are able to keep them at home where they are comfortable and allow them to thrive during this chapter of their lives. Not only do we strive to exceed customer satisfaction, but we strive to exceed employee satisfaction. We want all of our caregivers to be proud and happy to work for 24 Hour Home Care® so that they will provide the best senior home care possible!


Reach out to your local 24 Hour Home Care® representative to receive a free in-home consultation today!

So that you and your loved one can experience the 24 Hour Home Care® difference!