The nursing care professionals assisting our homebound clients are conscious of the importance of quality care. Throughout our 10-plus year history, we’ve abided by stringent safety guidelines and invested in ongoing training to ensure exceptional and safe in-home care. Our clients open up their home to us, and we don’t take that lightly.
From the onset of the coronavirus (COVID-19) crisis, 24 Hour Home Care has been at the forefront of the response, and we’ve adjusted our protocols to minimize contamination and ensure safe, ongoing in-home care. Our home care assistance caregivers are vigilant in protecting themselves against contracting the virus and transmitting the disease to others. Our work enables clients to comply with the CDC’s recommendation to stay home as much as possible. Our process and standards follow all CDC guidelines and reflect ongoing consultative advice from an accredited infectious disease doctor and other industry-leading health resources. Here’s how we keep our clients and caregivers S.A.F.E.R. at home, 24/7.
- Using appropriate handwashing techniques
- Proper use of personal protective equipment
- Ongoing client and caregiver education on COVID-19
- Established respiratory program for caregivers when using personal protective equipment (PPE)
- Providing thermometers, face masks, and gloves to caregivers
- Requiring caregivers to wear face masks
- Providing PPE in home
- Certifying that caregivers aren’t symptomatic
- Requiring regular temperature checks
- Contact-free virtual consultations
- Full comprehensive health care coverage for caregivers
upporting those directly impacted by COVID-19.
In-home care helps protect seniors, other at-risk populations, and patients recovering from COVID-19 by allowing them to stay home as much as possible. This helps to minimize the risk to seniors and at-risk patients. Our work helps to reduce the risk of COVID-19 transmission and protect our most vulnerable.
lways available and creating connections.
We treat clients like family. We are always available to them and their loved ones, and we prioritize ongoing communication to keep families connected and informed. 24 Hour Home Care’s 24/7 customer service will keep you updated on your loved one’s health status and help put your mind at ease throughout the recovery of a parent or relative. We also offer contact-free virtual consultation with team members so you can learn about our in-home care services from the safety of your home.
ocused on protecting our clients and caregivers.
24 Hour Home Care provides personal protective equipment (PPE) to all caregivers and requires them to wear face masks inside clients’ homes at all times. We certify that caregivers are non-symptomatic of COVID-19 via mobile app or telephony system at the start of each day.
We also conduct ongoing COVID-19 safety training for caregivers and staff on handwashing, proper use of PPE, and other best practices.
nsuring we are up to date on protocols and regulations.
We have established an industry-leading response protocol drafted with the support of the Home Care Association of America, Littler, local health systems, a prominent infectious disease physician, and an on-staff control lead expert. We ensure that our response protocol is based on the latest prevention information. We continually review and update our protocol to reflect CDC recommendations for minimizing exposure to the coronavirus and passing it on to others, as well as the needs of our clients and caregivers.
esponding to the evolving needs of our communities.
You can’t do it alone. Our growing list of partners includes local hospital networks, GrubHub, RideWith24, and Heal. These services help provide our communities with on-demand contact-free delivery, rides home from hospitals, and telehealth care.