Discover how 24 Home Care is delivering S.A.F.E.R. care during the COVID-19 pandemic

Click to learn more

Emergency Checklist for Seniors and Caregivers

Emergency Checklist for Seniors and Caregivers

Emergencies can happen anytime, especially for the elderly. When you combine their high risk of falls, varying signs of aging, and any acute illnesses, the chance of an incident occurring increases even more. As a caregiver, it’s important that you have the necessary information close at hand to assist you through any sort of emergency. One of your first matters of business should be creating an emergency checklist or packet filled with any vital information regarding each of your patients.  Whatever information you don’t have access to as a caregiver can be obtained from family members. From doctors’ names to insurance policy info, here’s everything you need to have as an in-home care provider in Fullerton.

Medical Information

In the event of an emergency, it’s crucial that you have the pertinent information for your patient. Emergencies happen without warning. Oftentimes, it can leave the patient and the caregiver feeling helpless. It’s important to keep your bearings during an incident. Part of this responsibility is keeping careful record of your patient’s medical information. If paramedics arrive to treat the person you’re caring for, be sure to give them the necessary information that they will need to know, it could impact the lifesaving care they receive. Always keep a list of the general practitioners, specialists, and any other medical professionals that your patient sees regularly. This list should include the names, phone numbers, and specialties of each provider. Along with medical professional information, keep a list of medications attached as well. Carefully note the name of the prescription, use, and dosage on the list. Because these lists may change frequently, make it a priority to update them it as needed.

Medical conditions and history should also be noted. In the event of an emergency, first responders will need to know a brief history of the person they’re treating. For example, do they have a heart condition or an allergy to morphine? Diabetes, MS, and other chronic illnesses should also be reported. This sort of information can drastically alter the treatment that’s administered to a patient during an emergency.

Personal Information

While medical information should always be given first during an emergency, personal information should be a close second. Your patient’s full name and date of birth are necessary when seeking admittance into a hospital. Along with basic information, keep a list of close family members’ names and phone numbers. With contact information close by, you can alert loved ones as soon as an emergency occurs. Keep in mind that while you’re the caregiver, the family of your patient will want to be notified as quickly as possible and kept abreast of the situation. Due to HIPAA policies, you’ll be unable to receive and relay information to the family. The doctors treating your patient will only be able to communicate any private updates directly to family members.

If your patient is religious, they may have a local clergy or parish that they want to have contacted in the event of an emergency. Depending on their religious affiliation, contacting these individuals may be crucial to their healing process or dealing with the aftermath of an incident.

Insurance Information

Basic insurance policy information should be kept on hand at all times. Along with being helpful when picking up prescriptions or taking your patient to the doctor, insurance information is extremely important during an emergency. While it doesn’t dictate the quality of care that the patient receives, it allows the treating hospital to make billing arrangements accordingly. The insurance information noted on your emergency checklist should include the name of the provider, plan name, and identification number. If there is a separate prescription plan, the policy information should also be noted.

In order to retrieve any other plan information that might be needed in the event of an emergency, you’ll most likely need the Social Security number of your patient. Keep in mind that being trusted with someone else’s Social Security number is a sign of trust. Do whatever is necessary to safeguard this number. If your patient doesn’t feel comfortable supplying you with their Social Security number, that’s okay. Simply ensure that a family member or health care proxy has access to the number so that any vital information can be retrieved.

Legal Information

While you may be a trusted caregiver, that doesn’t give you the authority to make medical decisions on behalf of your patients. Unless you’re a designated healthcare proxy, you have no rights when it comes to emergencies. In fact, you most likely will not be given updates as to the status of your patient or any health issues that arise. This information is reserved for health care proxies and family members. If you have been granted this authority, a legal document should have been provided to you. Your health care proxy form, or the health care proxy form of any other individuals, should be included with your list of emergency information.

In some cases, an emergency may leave a patient incapacitated. In this case, the person appointed in the power of attorney document is the one allowed to handle any legal and financial issues. This legally binding document is typically part of a living will. The form should be kept with all other legal documents to prove the authority designated to a specific individual.

It’s also very important that you have on hand a document stating the resuscitation wishes of your patient or their family. If your patient isn’t competent to make medical decisions on their own, their family members or healthcare proxy may have set forth resuscitation orders. Without understanding this information, it’s impossible to know how to handle an emergency if it arises.

Preparing an emergency packet and checklist is an important part of providing adequate in-home care in Fullerton. Whether you’re the healthcare provider or a family member preparing the information for your hired caregiver, make sure that you have all of the needed documents in order. Then, in the event of an emergency, you’re prepared for whatever happens.

24 Hour Home Care IS THE LEADER
OF THE HOME CARE INDUSTRY

SEE ALL REASONS WHY

Watch How We Have Impacted Lives for 10 Years

Client Reviews

24 Hour Home Care review summary

Reviewer: Patricia
Patricia 2020-09-18 via Google
I like working for 24hr home care because they allow me to have a flexible schedule and I can take advantage of how far away from home I'd like to travel for work.
Reviewer: Liliana D
Liliana D 2020-09-18 via Google
Improving getting better and better really listen to our voice send us a recognition letter congratulating us as frontline workers, send us a little gift for our performance, send us an gift certificate from amazon for school supplies pack of $30 dollars for our children looking forward for more improvements feels good to be recognize as a great frontline worker helps us get more motivated afterall thats going on. Ive never got anything or a congratulations from them ever its the first time in the 3 years ive work with them and today they call me to say happy bday i feel special. Thank you 24hr homecare
Reviewer: Tatyana
Tatyana 2020-09-18 via Google
Pros: It’s nice working here. With this agency, you have a very flexible schedule. There are a lot of 4-5 hour shifts, although they do offer overnight shifts as well from 8 hours, maybe 12. You can qualify for employee benefits after 1 year of working here. They have “emergency rate” wages as well, these are last minute shifts that can raise from $1-5 an hour; if they hired you at $14hr and they give you an (e-rate) emergency rate then it’ll probably be from $15, $16, $17+ depending on the case. Traveling is required and they did have a virtual interview with me. They have employees working 24 hours if you decide to call them. They use the CC-Go app to clock in and clock out. They also give you a link to a corporate perks website that will give you discounts on phones, plane tickets, hotels ect. Cons: Communication with the office/managers can be difficult at times because when you call, anyone/random person can answer. My personal recommendation as a company request for employee(s): Sending each caregiver a “care package” in a ziplock bag with gloves, masks, hand sanitizer, ect. in case a facility or client doesn’t have the supplies needed. Having these “care packages” would help the company prevent any further sicknesses when dealing with urination and bowel movements if anything were to happen.
Reviewer: Samantha
Samantha 2020-09-13 via Google
Highly recommend!
Reviewer: Samantha
Samantha 2020-09-13 via Google
Great, award-winning company!
Reviewer: Samantha
Samantha 2020-09-13 via Google
Great company! Highly recommend.
Reviewer: CAROL
CAROL 2020-08-01 via Google
I LOVE BEING ON CALL THRU THE WEEK MAKE MORE MONEY, WORK WHEN YOU WANT. LOVE LOVE LOVE 24 HR AND ALL THE STAFFERS THERE THE BEST.
Reviewer: Laura
Laura 2020-06-12 via Google
Our care givers are loving, friendly and devoted. They are family! Thank you for being here for us.
Reviewer: Richard
Richard 2020-06-09 via Google
Our Care-giver Mudrakat is a blessing for us, with a big heart, and a very professional approach and skills - she will go far...
Reviewer: Raul
Raul 2020-05-28 via Google
Great place to work for!

The Most Trusted Caregivers

The success of our clients and company is entirely dependent on the quality of our caregivers. We make certain to find and provide our senior clients with the industry's best caretakers so that they have a positive in-home care experience. We submit all of our caregivers through nationwide background checks, assessment tests, and verify multiple references. All of our caregivers are required to be compassionate, reliable, experienced, and above all else, TRUSTWORTHY. We understand that you are entrusting your loved one's home and well-being with our company, and we take that very seriously.

24 Hour Home Care® is committed to improving the lives of our senior clients. By assisting seniors with their daily living activities, we are able to keep them at home where they are comfortable and allow them to thrive during this chapter of their lives. Not only do we strive to exceed customer satisfaction, but we strive to exceed employee satisfaction. We want all of our caregivers to be proud and happy to work for 24 Hour Home Care® so that they will provide the best senior home care possible!

LEARN MORE ABOUT TRUSTED CAREGIVERS

Reach out to your local 24 Hour Home Care® representative to receive a free in-home consultation today!

So that you and your loved one can experience the 24 Hour Home Care® difference!