Looking To Join The Leading Home Care Provider?

Apply To Become A Caregiver

Emergency Checklist for Seniors and Caregivers

Emergency Checklist for Seniors and Caregivers

Emergencies can happen anytime, especially for the elderly. When you combine their high risk of falls, varying signs of aging, and any acute illnesses, the chance of an incident occurring increases even more. As a caregiver, it’s important that you have the necessary information close at hand to assist you through any sort of emergency. One of your first matters of business should be creating an emergency checklist or packet filled with any vital information regarding each of your patients.  Whatever information you don’t have access to as a caregiver can be obtained from family members. From doctors’ names to insurance policy info, here’s everything you need to have as an in-home care provider in Fullerton.

Medical Information

In the event of an emergency, it’s crucial that you have the pertinent information for your patient. Emergencies happen without warning. Oftentimes, it can leave the patient and the caregiver feeling helpless. It’s important to keep your bearings during an incident. Part of this responsibility is keeping careful record of your patient’s medical information. If paramedics arrive to treat the person you’re caring for, be sure to give them the necessary information that they will need to know, it could impact the lifesaving care they receive. Always keep a list of the general practitioners, specialists, and any other medical professionals that your patient sees regularly. This list should include the names, phone numbers, and specialties of each provider. Along with medical professional information, keep a list of medications attached as well. Carefully note the name of the prescription, use, and dosage on the list. Because these lists may change frequently, make it a priority to update them it as needed.

Medical conditions and history should also be noted. In the event of an emergency, first responders will need to know a brief history of the person they’re treating. For example, do they have a heart condition or an allergy to morphine? Diabetes, MS, and other chronic illnesses should also be reported. This sort of information can drastically alter the treatment that’s administered to a patient during an emergency.

Personal Information

While medical information should always be given first during an emergency, personal information should be a close second. Your patient’s full name and date of birth are necessary when seeking admittance into a hospital. Along with basic information, keep a list of close family members’ names and phone numbers. With contact information close by, you can alert loved ones as soon as an emergency occurs. Keep in mind that while you’re the caregiver, the family of your patient will want to be notified as quickly as possible and kept abreast of the situation. Due to HIPAA policies, you’ll be unable to receive and relay information to the family. The doctors treating your patient will only be able to communicate any private updates directly to family members.

If your patient is religious, they may have a local clergy or parish that they want to have contacted in the event of an emergency. Depending on their religious affiliation, contacting these individuals may be crucial to their healing process or dealing with the aftermath of an incident.

Insurance Information

Basic insurance policy information should be kept on hand at all times. Along with being helpful when picking up prescriptions or taking your patient to the doctor, insurance information is extremely important during an emergency. While it doesn’t dictate the quality of care that the patient receives, it allows the treating hospital to make billing arrangements accordingly. The insurance information noted on your emergency checklist should include the name of the provider, plan name, and identification number. If there is a separate prescription plan, the policy information should also be noted.

In order to retrieve any other plan information that might be needed in the event of an emergency, you’ll most likely need the Social Security number of your patient. Keep in mind that being trusted with someone else’s Social Security number is a sign of trust. Do whatever is necessary to safeguard this number. If your patient doesn’t feel comfortable supplying you with their Social Security number, that’s okay. Simply ensure that a family member or health care proxy has access to the number so that any vital information can be retrieved.

Legal Information

While you may be a trusted caregiver, that doesn’t give you the authority to make medical decisions on behalf of your patients. Unless you’re a designated healthcare proxy, you have no rights when it comes to emergencies. In fact, you most likely will not be given updates as to the status of your patient or any health issues that arise. This information is reserved for health care proxies and family members. If you have been granted this authority, a legal document should have been provided to you. Your health care proxy form, or the health care proxy form of any other individuals, should be included with your list of emergency information.

In some cases, an emergency may leave a patient incapacitated. In this case, the person appointed in the power of attorney document is the one allowed to handle any legal and financial issues. This legally binding document is typically part of a living will. The form should be kept with all other legal documents to prove the authority designated to a specific individual.

It’s also very important that you have on hand a document stating the resuscitation wishes of your patient or their family. If your patient isn’t competent to make medical decisions on their own, their family members or healthcare proxy may have set forth resuscitation orders. Without understanding this information, it’s impossible to know how to handle an emergency if it arises.

Preparing an emergency packet and checklist is an important part of providing adequate in-home care in Fullerton. Whether you’re the healthcare provider or a family member preparing the information for your hired caregiver, make sure that you have all of the needed documents in order. Then, in the event of an emergency, you’re prepared for whatever happens.

24 Hour Home Care IS THE LEADER


Watch How We Have Impacted Lives for 10 Years

Client Reviews

24 Hour Home Care review summary

Martin 2020-02-21 via Google
Great flexibility. Great caregivers. But with the flexibility, the caregivers changed often so they could not learn where things were, in the kitchen for examples, so this limited the kind of tasks they could be expected to do.
Elmore 2020-02-19 via Caring
I am a current client of this provider My wife is using 24Hr HomeCare Dallas. They take care of her whenever I'm at work. They're on time and great with her. They help with her bath, change her diaper, feed her, and get her to walk. All of them are educated on how to take care of a person with late stage Alzheimer's. I'm very satisfied with it. The agency is very good at communicating with me. They are very good and efficient.
Deb 2020-01-16 via Google
We were very pleased with 24 Hour Home Care. The home heath care workers were compassionate, caring and dependable.
Cindy 2019-09-03 via Google
Great company to work for! Staff is professional and very understanding to their caregivers needs.
Nkechi 2019-08-19 via Google
It's a good company to work with, flexible hours but low pay.
Zac 2019-08-02 via Google
I've had a great experience with Joey, Katie & the 24 Hour Home Care team. Their on-demand ride program is a huge help.
Judy Jones 2019-07-17 via Senioradvisor
What a Blessing! 24Hour Care has been such a blessing! The caregivers are energetic and friendly! They communicate well with me as to how to help my husband! They seem to enjoy their jobs and ask questions to get to know him better! They take I oat ice as to light housekeeping chores! Overall I think we hit the jack pot on care!
Judy Jones 2019-07-17 via AplaceForMom
What a Blessing! 24Hour Care has been such a blessing! The caregivers are energetic and friendly! They communicate well with me as to how to help my husband! They seem to enjoy their jobs and ask questions to get to know him better! They take I oat ice as to light housekeeping chores! Overall I think we hit the jack pot on care!
Narcisa 2019-07-08 via Google
Is very nice people
24Hr HomeCare - Dallas, TX 2019-06-19 via Senioradvisor
Great Home Care Company! Great company! They have great customer service and compassionate caregivers. I highly recommend!
Judy 2019-06-06 via AplaceForMom
My experience with 24hr homecare 24hrhonecare try to always have a caregiver for me! They are pleasant and courteous! The only difficulty has been setting up the direct pay with the Fed long term care!
Judy 2019-06-06 via Senioradvisor
My experience with 24hr homecare 24hrhonecare try to always have a caregiver for me! They are pleasant and courteous! The only difficulty has been setting up the direct pay with the Fed long term care!

The Most Trusted Caregivers

The success of our clients and company is entirely dependent on the quality of our Caregivers. We make certain to find and provide our senior clients with the industry’s best caretakers so that have a positive in-home care experience. We submit all of our Caregivers through nation-wide background checks, assessment tests, and verify multiple references. All of our Caregivers are required to be compassionate, reliable, experienced, and above all else, TRUSTWORTHY. We understand that you are entrusting your loved one’s home and well-being with our company, things we take more than just seriously.

24 Hour Home Care® is committed to improving the lives of our senior clients. By assisting seniors with their daily living activities, we are able to keep them at home where they are comfortable and allow them to thrive during this chapter of their lives. Not only do we strive to exceed customer satisfaction, we strive to exceed employee satisfaction. We want all of our Caregivers to be proud and happy to work for 24 Hour Home Care® so that they will provide the best senior home care possible!

Find Nearest Office

(800) 522-1516

Reach out to your local 24 Hour Home Care® representative to receive a free in-home consultation today!

So that you and your loved one can experience the 24 Hour Home Care® difference!