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How to Communicate Effectively with Your Patient

How to Communicate Effectively with Your Patient

Communicating with a patient is one of the most important aspects of being a caregiver. You want to make sure that the client feels understood, valued and respected, while you communicate with them the things that you need in order to keep them healthy. You may find it challenging to find a creative and polite way to express your concerns for their well-being, or to tell them that you are going to be helping them carry out a task that they previously have refused to do. It can be challenging to engage in communication with your client if he or she is reluctant to allow you to help them as a caregiver. Here are some tips you can take to improve your communication with your patient:

  • Learn to respect their home, their privacy and them as individuals. When you are communicating with your client, remember that you are in their personal space and their home. If you are suggesting rearranging the furniture to make it easier for them to move around safely, remember that you are asking to alter their living space. Respect goes a long way and you can have more effective communication by saying things like “I know this is your home, and I want you to feel comfortable in it but…”
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  • Be compassionate to their situations. Whether your patient is simply aging, or they were recently diagnosed with an illness, compassion can go a long way in your communication habits. Remember that your client is likely going through a lot in their own head and facing a lot of changes within themselves as well. If they seem hardened or reluctant in their communication with you, try not to get offended or off put. Simply remember that they are going through their own battle, and that you are there to make their lives easier and show them kindness.
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  • Show them that you are listening to them. Part of being a great communicator is what you do when you are not physically speaking to someone. When your client is speaking to you, remember to show them you are paying attention and that you value what they have to say. Your body language plays a huge part in them feeling heard, such as eye contact and nodding your head to acknowledge their words.
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  • Choose your words wisely. Positive reinforcement and uplifting language can help create an effective line of communication between you and your client. Remember to speak to them in an uplifting tone and to use words such as “wonderful” or “excellent” when describing their habits. For example, if you are helping your patient perform physical therapy exercises, let them know that they are doing a wonderful job and you are proud of their progress. Even if you must let them know they have to work harder, you can first tell them that you are proud of them for their hard work, but they may need to work on their exercises more often to improve.

Communication between a patient and a caregiver can be difficult, frustrating and seem impossible. However, with these tips, you can communicate in a more effective and positive way. We hope that you and your patient will continue to feel valued, respected and heard throughout your relationship.

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24 Hour Home Care review summary

Reviewer: CAROL
CAROL 2020-08-01 via Google
I LOVE BEING ON CALL THRU THE WEEK MAKE MORE MONEY, WORK WHEN YOU WANT. LOVE LOVE LOVE 24 HR AND ALL THE STAFFERS THERE THE BEST.
Reviewer: Laura
Laura 2020-06-12 via Google
Our care givers are loving, friendly and devoted. They are family! Thank you for being here for us.
Reviewer: Richard
Richard 2020-06-09 via Google
Our Care-giver Mudrakat is a blessing for us, with a big heart, and a very professional approach and skills - she will go far...
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Brigieth 2020-05-28 via Google
Excellent!!
Reviewer: Cydney
Cydney 2020-05-26 via Google
24 Hour Home Care offers excellent assistance to people in need of a caregiver. They train their staff well and provide a service of care for seniors, accident victims and those recovering from illness and gives the families peace of mind knowing that their loved one is cared for. I highly recommend this company.
Reviewer: Michelle Martin Del
Michelle Martin Del 2020-05-26 via Google
My experience as a professional Caregiver has been a wonderful experience the staff is very friendly and very helpful. Thank you!
Reviewer: Michael
Michael 2020-04-29 via Google
My wife was hospitalized for over three weeks. When she was discharged from the hospital I needed help at home. I called 24 Hour Home Care on a Saturday and by Monday I had an excellent caregiver helping out. They provided a caregiver for two weeks while my wife was recuperating. I couldn’t have done it without them. They are a great company with excellent people. I recommend them highly.
Reviewer: Monique
Monique 2020-04-13 via Google
Working for a company that is so willing to improve! Makes for a long-lasting employment relationship🥰
Reviewer: Sylvia
Sylvia 2020-04-13 via Google
24-hour care keeps me working I get to care for the elderly which is very rewarding for me.

The Most Trusted Caregivers

The success of our clients and company is entirely dependent on the quality of our Caregivers. We make certain to find and provide our senior clients with the industry’s best caretakers so that have a positive in-home care experience. We submit all of our Caregivers through nation-wide background checks, assessment tests, and verify multiple references. All of our Caregivers are required to be compassionate, reliable, experienced, and above all else, TRUSTWORTHY. We understand that you are entrusting your loved one’s home and well-being with our company, things we take more than just seriously.

24 Hour Home Care® is committed to improving the lives of our senior clients. By assisting seniors with their daily living activities, we are able to keep them at home where they are comfortable and allow them to thrive during this chapter of their lives. Not only do we strive to exceed customer satisfaction, we strive to exceed employee satisfaction. We want all of our Caregivers to be proud and happy to work for 24 Hour Home Care® so that they will provide the best senior home care possible!

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