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Characteristics That Make Senior Homecare Providers Stand Out

Characteristics That Make Senior Homecare Providers Stand Out

You’ve weighed your options and decided that in-home healthcare is the best course of action for your loved one. It doesn’t require them to be uprooted but instead allows them to receive the same quality healthcare from the comforts of their own home. While making the decision to choose in-home healthcare as opposed to a live-in facility may have been easy, now comes the hard part—choosing from the many senior homecare services in Fullerton. The options may be many, but that doesn’t necessarily mean that they’re all good choices. Those healthcare providers that offer superior in-home health care have a few key qualities that will set them apart from the rest.


No matter which in-home service you select, verify their credentials before proceeding. Each establishment should be licensed with the state. They should be able to show you a hard copy of their business license and it should still be valid. On top of that, verify that your chosen provider is also bonded—meaning that their services are insured. Should any of your prospective in-home healthcare providers be lacking one of these certifications, look elsewhere.

On top of the actual agency being certified, it’s important that each of their caregivers is also properly educated. Each person that cares for your loved one should either be a physician, Certified Nurse’s Assistant (CNA), Registered Nurse (RN), or a Home Health Aid (HHA). This ensures that they’ve received adequate training to administer the treatments needed to your loved one.

Smiling caregiver embracing happy senior woman in nursing home


Caring for elderly patients can be trying. On top of dealing with different illnesses and juggling multi-faceted care, in-home health providers also have to manage the expectations of the family they are working for. It takes a high level of commitment to ensure that care is administered professionally. The service that you choose should be respectful of your loved one and your family. They won’t deny care or withdrawal services at a moment’s notice. Instead, they will remain loyal and dedicated to the situation, showing up when needed.


Excellent in-home providers are constantly looking for new ways to motivate their patients. Seniors, especially, can become stuck in a mental rut as they age. Due to their health restrictions or physical limitations, they may not feel that they have any sort of quality of life. The right healthcare provider will introduce new activities to help seniors regain the zest for life that they may have lost. Seniors will learn new skills, improve their independence, and gain comfort in their own ability to carry out various tasks.

Critical Thinking and Judgement

While your in-home healthcare provider may also perform light housekeeping and cooking, they are there for one main purpose—to provide quality healthcare. This isn’t always easy to do, though. Because your loved one isn’t residing in a facility or being treated in a hospital, it’s often necessary to solve problems on the spot. Your healthcare service should be able to exercise good judgement and make necessary decisions when it comes to the health of your loved one. Whether it’s a change in dosage or an increase in physical activity, these types of decisions should be made informatively as they could impact their patient’s health.

Senior couple at home

Bedside Manner

Your loved one is probably already feeling a bit helpless. Those tasks that were once easy to perform are now more challenging. They may feel like they’ve lost their independence or that life has no meaning. No matter how they’re feeling, the right home healthcare service can either help or hurt the situation. With a positive and compassionate demeanor, your healthcare provider can be a ray of sunshine in the life of your loved one. Look for those services that pride themselves on their bedside manner. It’s not just about improving the health of patient; it’s about inspiring and providing hope to those in need.

With so many senior home care providers in Fullerton, it can seem a lengthy process to review them all in order to find the right one. While it may be arduous, it’s worth it. A reliable home care service will lighten the burden of your family and provide a renewed hope for your loved one.

24 Hour Home Care IS THE LEADER


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Client Reviews

24 Hour Home Care review summary

Reviewer: Patricia
Patricia 2020-09-18 via Google
I like working for 24hr home care because they allow me to have a flexible schedule and I can take advantage of how far away from home I'd like to travel for work.
Reviewer: Liliana D
Liliana D 2020-09-18 via Google
Improving getting better and better really listen to our voice send us a recognition letter congratulating us as frontline workers, send us a little gift for our performance, send us an gift certificate from amazon for school supplies pack of $30 dollars for our children looking forward for more improvements feels good to be recognize as a great frontline worker helps us get more motivated afterall thats going on. Ive never got anything or a congratulations from them ever its the first time in the 3 years ive work with them and today they call me to say happy bday i feel special. Thank you 24hr homecare
Reviewer: Tatyana
Tatyana 2020-09-18 via Google
Pros: It’s nice working here. With this agency, you have a very flexible schedule. There are a lot of 4-5 hour shifts, although they do offer overnight shifts as well from 8 hours, maybe 12. You can qualify for employee benefits after 1 year of working here. They have “emergency rate” wages as well, these are last minute shifts that can raise from $1-5 an hour; if they hired you at $14hr and they give you an (e-rate) emergency rate then it’ll probably be from $15, $16, $17+ depending on the case. Traveling is required and they did have a virtual interview with me. They have employees working 24 hours if you decide to call them. They use the CC-Go app to clock in and clock out. They also give you a link to a corporate perks website that will give you discounts on phones, plane tickets, hotels ect. Cons: Communication with the office/managers can be difficult at times because when you call, anyone/random person can answer. My personal recommendation as a company request for employee(s): Sending each caregiver a “care package” in a ziplock bag with gloves, masks, hand sanitizer, ect. in case a facility or client doesn’t have the supplies needed. Having these “care packages” would help the company prevent any further sicknesses when dealing with urination and bowel movements if anything were to happen.
Reviewer: Samantha
Samantha 2020-09-13 via Google
Highly recommend!
Reviewer: Samantha
Samantha 2020-09-13 via Google
Great, award-winning company!
Reviewer: Samantha
Samantha 2020-09-13 via Google
Great company! Highly recommend.
Reviewer: CAROL
CAROL 2020-08-01 via Google
Reviewer: Laura
Laura 2020-06-12 via Google
Our care givers are loving, friendly and devoted. They are family! Thank you for being here for us.
Reviewer: Richard
Richard 2020-06-09 via Google
Our Care-giver Mudrakat is a blessing for us, with a big heart, and a very professional approach and skills - she will go far...
Reviewer: Raul
Raul 2020-05-28 via Google
Great place to work for!

The Most Trusted Caregivers

The success of our clients and company is entirely dependent on the quality of our caregivers. We make certain to find and provide our senior clients with the industry's best caretakers so that they have a positive in-home care experience. We submit all of our caregivers through nationwide background checks, assessment tests, and verify multiple references. All of our caregivers are required to be compassionate, reliable, experienced, and above all else, TRUSTWORTHY. We understand that you are entrusting your loved one's home and well-being with our company, and we take that very seriously.

24 Hour Home Care® is committed to improving the lives of our senior clients. By assisting seniors with their daily living activities, we are able to keep them at home where they are comfortable and allow them to thrive during this chapter of their lives. Not only do we strive to exceed customer satisfaction, but we strive to exceed employee satisfaction. We want all of our caregivers to be proud and happy to work for 24 Hour Home Care® so that they will provide the best senior home care possible!


Reach out to your local 24 Hour Home Care® representative to receive a free in-home consultation today!

So that you and your loved one can experience the 24 Hour Home Care® difference!